Reputation Management 2018-04-11T15:45:01+00:00

Manage Your Online Reputation from a Single Dashboard

Get more 5-star reviews AND manage your web presence from one convenient dashboard. You can even publish live reviews on your website or social media channels.

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Fix Your Online Presence. Market Your Online Reputation.

New! Control your entire online presence from a single, convenient dashboard:

  • Get more 5-star reviews from your best (and happiest) customers
  • Market great reviews to your website and social media channels
  • Monitor your online reviews from more than 50 top review websites
  • Manage negative reviews and resolve customer disputes in a private channel.
  • Syndicate your business contact information to the major sites that matter most to your customers.

Market Your Online Reputation!

If you have a great online reputation and great reviews, we show you how to get the word out to new customers everywhere. Reviews not so great? We have a unique software solution that allows you to resolve disputes privately, before reviews get out of hand.

Stop Bad Reviews

A one-star drop in a rating can reduce revenue for a
business by almost 10% (source: Harvard Business School).

Build Your Reputation

Customers are 5x more likely to purchase from companies that provide great experiences (Temkin Group)

Reviews Drive Appointments

84% of patients check reviews before choosing a doctor. (source: Software Advice, 2016)

Consumers Trust Reviews

85% of consumers trust online reviews as much as personal recommendations (Source: BrightLocal.com)

Online Reputation Marketing in Action

With SPS Group’s online reputation management platform, you have one convenient dashboard that displays all your customer feedback from 200+ sites in real-time. We send you real-time SMS or email alerts every time a review is posted for your business. And you can filter these alerts by source and star rating so you’re only notified about reviews you find most important.

Take Control of Your Reviews

You can now respond to your customers in real-time, directly from your review feed. Your responses are automatically posted to third party sites from within the platform.

Conduct Customer Surveys

Traditional surveys often fail because they are sent at the wrong times, yielding few responses and an inaccurate point of view. Know what your customers really think. Use a tool that asks your customers meaningful questions when the moment is right.

net promoter score survey tool

50+ Directory Entries. One Dashboard

The secret to high search ranking is consistent business listings in top online directories. SPS Group helps you manage your businesses’ online presence (name, address and phone number or NAP) from a single dashboard.

For a free, no-obligation demonstration of our review/reputation management platform, fill out the form below or call (646) 808-0977.